FAQ managing

The button ‘register for event’ is not working - what's wrong?

The most common reason for this issue is adding 'book now link' on event page in wrong format. To make this button work, the link you add should always start with http://

However, if 'book now link' has correct format and the button 'register for event’ is still not working, please report this issue to us.

How to reset my password?

There options are;

  1. You can change your password on your account page. Please log in to your account, go to profile tab and scroll to account management section where you can set up a new password.
  2. If you have forgotten your password, you can request a new password by clicking a corresponding link while logging in.  

Can I delete my profile on MedicsEvents?

If you want to delete your account, please do get in touch with us and will help you with that.

How do I add an event to MedicsEvents?

You will need to create an account on MedicsEvents before you can add an event. Registration is free. Once registered, go to events tab and click 'add new', then follow instructions.

What are MedicsEvents fees?

We are currently updating payment policy. Meanwhile the website services remain free, please check back for updates in the nearest future.

Can I have discounts if managing many events?

We've incorporated discounts in our pricing schedule and this offers huge savings for those wishing to add multiple events.

Please get in touch for pricing details.

How to report a system issue on MedicsEvents which occurred while managing event?

The easiest and fastest way to report an issue is to click on 'report an issue with a website' button available in the footer. Once informed, we'll do our best to solve the problem as soon as possible.

Before you proceed, please make sure your broadband connection is good and stable, as well as you work on up-to-date browsers and OS versions. 

Why isn't my event showing in search results?

If this had happened,

  • First of all, make sure your event has been published and is available in 'all events' section of your personal account.
  • Then, check whether all fields on 'edit event' page were populated with relevant data.
  • Make sure you are searching for your event using correct and relevant search criteria on search events page.

If our suggestions didn't help, please contact us.