Description

The NHS Long Term Plan, released in January 2019 states that “It’s easy to be cynical about the achievability of these bigtechnology driven shifts in outpatient care. But there are now at least four reasons not to be. They are already happening inparts of the NHS, so this is clearly ‘the art of the possible’. There is strong patient ‘pull’ for these new ways of accessing services,freeing-up staff time for those people who can’t or prefer not to… , over the next five years, every patient will be able to accessa GP digitally, and where appropriate, opt for a ‘virtual’ outpatient appointment.” ………“Technology will enable the NHS toredesign clinical pathways. Easy access to referral decision trees, referral templates and direct access to investigations thatreflect evidence-based best practice and universal access to ‘one click away’ specialist advice and guidance for GPs, will avoidmany patients from requiring referral for an appointment. Triaging (and potentially completing) some specialist referrals suchas in dermatology with photos and questionnaires will allow some patients to be managed entirely digitally. Virtual clinics withescalation to face-to-face appointments where needed – such as the virtual fracture clinics run in Bradford and renal care inTower Hamlets – can replace follow-up appointments for many conditions.”Chaired by Mr Bibhas Roy Consultant Orthopaedic Surgeon and Virtual Orthopaedic Clinic Lead at Central Manchester UniversityHospitals NHS Foundation Trust, this conference focuses on setting up and running virtual clinics as proposed by the 2019 LongTerm Plan. Virtual clinics are increasingly being used in healthcare to reduce outpatient appointments, reduce DNA rates, savemoney and ensure the patients that do need to be seen face to face by a consultant have enough dedicated time. A large numberof appointmentscan be replaced by virtual clinics, for decision making, consultation and outcome analysis. Expert sessions, casestudies and an extended masterclass will focus on understanding service virtualisation, developing virtual clinics, developingpolicy and procedure to support clinic working and understanding information governance implications. Case studies will shareexperience from a variety of virtual clinics in specialties such as Orthopaedics, Cardiology, Gastroenterology, Colorectal, SexualHealth, General Practice and Outpatients. The conference will also reflect on the experiences of NHS Trusts that are developingtrust wide Virtual Clinics Programmes including moving to a Virtual Hospital.This conference will enable you to:• Network with colleagues who are working to develop Virtual Clinics• Learn from established practice in setting up Virtual Clinics• Understand the practicalities of setting up and running Virtual Clinics• Learn from NHS Trusts that are developing trust wide virtual clinics programmes, and moving to a virtual hospital approach• Reflect on national standards for Virtual Clinics• Develop your skills in the use of virtualization technology: from Skype to specialist systems• Understand risk issues and which patients are suitable for Virtual Consultations• Ensure delivery of effective governance and security• Understand how the patient journey, and thinking around the patient journey needs to change• Identify key strategies for commissioning and negotiating tariffs• Update your knowledge on legal issues and developments• Self assess, reflect and expand your skills in improving patients experience through virtual consultations