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“In many trusts we have rated as outstanding, we have found a culture of quality improvement embedded throughout theorganisation. When QI is used well, staff are engaged, they are focused on the quality of patient care, and they are confidentin their ability to improve…We recognise that our hospital trusts are working under significant pressure with increasedworkload and staffing shortages creating difficult challenges. Our inspections have shown that trusts with the right leadershipand an embedded QI approach are better able to manage these pressures and continue to deliver high quality care.”Professor Ted Baker, CQC’s Chief Inspector of Hospitals September 2018“Demand on health and social care services is increasing year-on year. This increased workload puts quality of care at riskbut, despite these pressures, we have found that hospital trusts that put a focus on continuous quality improvement havedemonstrated that they can deliver high-quality care. In those trusts we have rated as outstanding, we have found a culture ofquality improvement embedded throughout the organisation.” Care Quality Commission September 2018This National Quality Summit focuses on driving improvement in meeting and measuring progress against the CQC QualityRatings. The conference aims to bring together clinicians and managers leading on quality improvement to understand currentissues and the national context, and to debate and discuss key issues and areas they are facing in practice in meeting the CQCQuality Ratings. Through case studies from organisations that have been rated outstanding and extended interactive sessions theevent will support you to both measure, monitor and meet the standards, and develop the leadership skills and culture to ensurecontinuous quality improvement. The conference will also look at future developments including how the CQC’s trust-levelquality ratings (ie safe, caring, effective, responsive and well-led) will combine with NHS Improvement’s Use of Resources ratingto produce an overall trust-level rating, and how to measure quality across services and organisations.“Quality is complex and cannot be measured easily. We have found that trusts often rely on too few metrics to assurethemselves about the quality of their services. Overarching measures, such as mortality rates, can be misleading. Althoughhigh mortality rates can be a useful indicator that there may be a problem, we have also seen trusts taking false assurancefrom apparently favourable figures. Trusts that are vigilant about quality look at a range of measures and use them as adriver for improvement.” Care Quality CommissionThis conference will enable you to:• Network with colleagues who are working to measure, monitor and improve quality• Understand the implications of national and CQC developments• Reflect on the perspectives of organisations which the CQC has rated as outstanding• Learn from outstanding practice in the measurement and surveillance of quality• Reflect on how you can translate the CQC Quality Ratings into improving frontline services• Understand how to work with staff to drive continuous quality improvement and reduce variation• Identify key strategies for changing the way we think about patient involvement and participation in quality improvement• Self-assess and expand your skills in quality improvement leadership• Understand how to measure and improve quality across services and organisations• Gain CPD accreditation points contributing to professional development and revalidation evidence100% of delegates at the last conference on this subject would recommend the event to a colleague