***Full-scale policy conference taking place online***

This conference will be an important opportunity to examine the next steps for improving patient safety in the NHS in the context of the updated Patient Safety Strategy, as well as the Health and Care Bill, which includes measures aiming to strengthen the role of the Healthcare Safety Investigation Branch (HSIB) in improving patient safety.

Key areas for discussion include:

  • system learning – assessing approaches, sharing best practice, supporting the workforce, education and training, and building a learning culture
  • patient involvement – priorities for involving patients and the public within patient safety
  • regulation – options for a more flexible and adaptable approach
  • clinical negligence – ways of improving the negligence system
  • the role of the HSIB – including its scope going forward and informing whole system learning
  • COVID-19 – what has been learned for patient safety and how best to drive improvements in the recovery from the pandemic and into the future

We are pleased to be able to include keynote contributions from:

  • Nigel Acheson, Deputy Chief Inspector of Hospitals, CQC – on opportunities for improving regulation and reducing avoidable harm
  • Keith Conradi, Chief Investigator, HSIB – on the expanding role of the HSIB, the potential impact on the most serious patient safety risks, and opportunities for whole system learning
  • Lucy Watson, Chair, The Patients Association – on listening to service users and learning from failures

We also expect discussion on what has been learned for patient safety during COVID-19 and how best to drive patient safety improvements both in the recovery from the pandemic and into the future.

Sessions in the agenda look at:

  • the way forward for improving patient safety and priorities for the Health and Care Bill
  • opportunities for improving regulation and reducing avoidable harm
  • patient safety: listening to patients – learning from failures
  • what can be learned from the impact of COVID-19 – the safety and experience of patients, continuity of care, and the way forward for reducing unwarranted variation, improving the adoption of technology, and innovative practice
  • addressing the rising costs of clinical negligence in the NHS
  • assessing progress in improving patient safety in the NHS
  • priorities for supporting the workforce to deliver care safely – ensuring appropriate training, recognising issues earlier, and the role of leadership and management in supporting culture change
  • The expanding role of the HSIB, the potential impact on the most serious patient safety risks, and opportunities for whole system learning


Places have been reserved by officials from the DHSC; and the Medicines and Healthcare products Regulatory Agency. Also due to attend are representatives from Association of Personal Injury LawyersMills & ReeveNHS ResolutionNHS Supply ChainNHS Whistleblowers Support Scheme Advisory GroupUniversity of Portsmouth; and Yorkshire & Humber Academic Health Science Network.

Overall, we expect speakers and attendees to be a senior and informed group including Members of both Houses of Parliament, senior government officials in this area of public policy, together with regulators, representatives from the NHS, executive agencies including clinical staff, pharmacists, the independent and third sectors, patients groups, law firms, consultancies, and pharmaceutical companies, others affected by the issues discussed as well as academics and think tanks, and reporters from the national and specialist media.

his is a full-scale conference taking place online***

  • full, four-hour programme including comfort breaks – you’ll also get a full recording and transcript to refer back to
  • information-rich discussion involving key policymakers and stakeholders
  • conference materials provided in advance, including speaker biographies
  • speakers presenting via webcam, accompanied by slides if they wish, using the Cisco WebEx professional online conference platform (easy for delegates – we’ll provide full details)
  • opportunities for live delegate questions and comments with all speakers
  • a recording of the addresses, all slides cleared by speakers, and further materials, is made available to all delegates afterwards as a permanent record of the proceedings
  • delegates are able to add their own written comments and articles following the conference, to be distributed to all attendees and more widely
  • networking too – there will be opportunities for delegates to e-meet and interact – we’ll tell you how!

Full information and guidance on how to take part will be sent to delegates before the conference