The fundamentals of risk managementFind out why patients take action against doctorsDiscover how to set realistic patient expectationsMaster the five principles of good communication with C.L.E.A.RUnderstand how to collaborate as a healthcare teamLearn how to best handle patient concerns about colleagues.Suitable for:Hospital doctors, Specialist trainees, General practitioners and GP trainersFormat:Three-hour workshopShort lecturesReflective exerciseSmall group-facilitated discussionsRehearsal of skillsCost:Dental Protection members – FreeNon-members – £150 (incl VAT)CPD:Three hoursContact:Email: education@dentalprotection.orgCall: +44 113 241 0696