Description

The fundamentals of risk managementFind out why patients take action against doctorsDiscover how to set realistic patient expectationsMaster the five principles of good communication with C.L.E.A.RUnderstand how to collaborate as a healthcare teamLearn how to best handle patient concerns about colleagues.Suitable for:Hospital doctors, Specialist trainees, General practitioners and GP trainersFormat:Three-hour workshopShort lecturesReflective exerciseSmall group-facilitated discussionsRehearsal of skillsCost:Dental Protection members – FreeNon-members – £150 (incl VAT)CPD:Three hoursContact:Email: education@dentalprotection.orgCall: +44 113 241 0696