Synopsis: This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety.Cost: Medical Protection members – Free / Non-members – £150 (incl VAT)CPD: Three hours An excellent course. I thought this was extremely powerful.Workshop feedback The fundamentals of risk managementFind out why patients take action against doctorsDiscover how to set realistic patient expectationsMaster the five principles of good communication with C.L.E.A.RUnderstand how to collaborate as a healthcare teamLearn how to best handle patient concerns about colleagues.Suitable for:Hospital doctors, Specialist trainees, General practitioners and GP trainers