This workshop helps you identify and utilise a range of different skills in difficult clinical interactions with patients. These skills can help you and your patients reach a more favourable outcome and still preserve the integrity of the important doctor-patient relationship.
Cost: Medical Protection members – Free / Non-members – £150 (incl VAT)
CPD: Three hours
Workshop feedback
Overcoming challenging conversations
Gain a greater awareness of people’s personal attitudes
Understand the four factors that can make interactions difficult
Hone your ability to choose the right response
Master our five steps to improve difficult patient interactions with S.O.L.V.E