“Quality has improved overall, but there is too much variation and some services have deteriorated” Care Quality Commission“This sets the context for our inspections of England’s 10 ambulance trusts. Across these trusts, we found that the quality of care has not changed since last year and remains variable.” Care Quality Commission State of Health and Social Care 2018This conference focuses on improving the quality of ambulance services and meeting and measuring progress against the CQC Quality Ratings. The conference aims to bring together clinicians and managers leading on quality improvement to understand current issues and the national context, and to debate and discuss key issues and areas they are facing in practice in meeting the CQC Quality Ratings in ambulance services. Through case studies from organisations that have been rated outstanding and extended interactive sessions the event will support you to both measure, monitor and meet the standards, and develop the leadership skills and culture to ensure continuous quality improvement.The conference concludes with an extended focus on improving quality in the independent ambulance sector which is under increasing scrutiny from the Care Quality Commission:“We have found problems with the safety of the healthcare provided to people who use independent ambulance services. In these instances we have taken appropriate enforcement action against the providers to protect the people under their care. However, we are concerned that these might not be isolated findings. We will therefore pay particular attention to these issues at all future inspections and urge you to consider any actions you may need to take to address these issues in your service.” Care Quality CommissionThis conference will enable you to:Network with colleagues who are working to measure, monitor and improve quality in ambulance servicesReflect on the perspectives of organisations which the CQC has rated as good and outstandingLearn from outstanding practice in the measurement and surveillance of qualityReflect on how you can translate the CQC Quality Ratings into improving frontline ambulance servicesUnderstand how to work with staff to drive improvement and reduce variationIdentify key strategies improving patient handovers from ambulance into hospitalUnderstand how independent ambulance services can improve practice in light of CQC findingsGain cpd accreditation points contributing to professional development and revalidation evidence100% of delegates at the last conference on this subject would recommend the event to a colleague