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“People facing a crisis should have access to mental health care 7 days a week and 24 hours a day in the same way that they are able to get access to urgent physical health care. Getting the right care in the right place at the right time is vital.” The Mental Health Taskforce Strategy“There is considerable room for improvement in crisis care services, with nearly four in 10 services being rated as requires improvement (35%) or inadequate (4%) for safety” Care Quality Commission State of Mental Health Services“CQC identified several areas of concern from their inspections including…. Poor access and lengthy waiting times for specialist services and a lack of 24-hour crisis care.” Maintaining momentum: driving improvements in mental health care, Parliamentary and Health Service Ombudsman, 2018“While 71% of respondents reported that they know who to contact when they experienced a mental health crisis out of hours, fewer people are satisfied with the quality of care and support that they feel they are receiving when they do make contact. This year, 26% of respondents said that they did not feel they got the help they needed from crisis care, compared to 21% in 2014.” Care Quality Commission“It is possible to stop people reaching crisis point and attending A&E if community services intervene early enough – but the support across the country is patchy as core services struggle to meet increased demand on static budgets. Anyone attending A&E for a mental health problem is likely to be very unwell, but focusing on emergency departments means the system continues to be geared towards crisis rather than early intervention, ongoing support and recovery.” All-Party Parliamentary Group on Mental Health, October 2018“People reaching crisis point, for example intense suicidal ideation, should be given alternative support that is better suited to their needs. As has been a theme throughout this report, people should not feel that they are only worth help when their situation is the worst it could possibly be.” All-Party Parliamentary Group on Mental Health, October 2018The National Mental Health Crisis Summit takes a practical case study based approach to improving services and outcomes for people with mental health conditions reaching crisis point. The day will focus on improving services for mental health crisis care, through learning from organisations that have succeeded in addressing the challenge of improving access and delivering an effective mental health crisis pathway in line with the national concordat. The conference will look at the role of community services in crisis prevention, and how we can deliver recovery focused crisis services. This conference will enable you to:Network with colleagues working to improve outcomes and access to crisis care for people with mental health conditionsLearn from personal experience of those who have lived experience of mental health crisis, and crisis servicesUpdate your knowledge on national developmentsUnderstand how you can support people in crisis to access crisis care services with speed and easeDeveloping your skills in crisis prevention and care planningUse technology to work in partnership to improve crisis servicesIdentify key strategies for supporting recovery and preventing relapseReflect on how you can provide high quality crisis services in the Emergency DepartmentUnderstand how to evaluate and assess your crisis serviceSelf assess and reflect on your own practice