Do you find it hard to be assertive? Do you lack confidence in dealing with others? Do you want to learn how to influence people? Our one-day assertiveness and influencing skills course is specifically designed for doctors and is aimed at making you more confident in handling difficult situations and colleagues.

Maximum 18 participants
Mix of theory, workshops and role play
6 CPD points


ISC Medical’s assertiveness and influencing skills course is designed for any doctor, healthcare professional or manager who would like to become more confident and successful at changing the behaviour of other people such as patients, doctors, nurses, managers and third parties/stakeholders. The course covers all aspects of assertiveness and influencing, including:

Personal power
Influencing styles: authoritative, aggressive, assertive and non-assertive
The meaning and practical manifestations of assertiveness
Transactional analysis
The four pillars of success
Use of language
Building rapport
Social styles
During this extremely informative and interactive one-day assertiveness and influencing skills course, you will discover and practise world-leading assertiveness and influencing techniques.